Privacy policy

Effective Date: January 2026

At Yaffa, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

1. Information We Collect

Information You Provide

Account & Order Details: Name, email address, phone number, billing and shipping address.
Payment Information: Processed securely through our payment provider — we never store your card details on our servers.
Communications: Any messages, reviews, or inquiries you send us.

Automatically Collected Information

Device & Browser Data: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on site, and navigation patterns.

Cookies & Tracking

We use cookies to improve your browsing experience, track site performance, and personalize content. You can manage cookie preferences in your browser settings. See Section 7 for more details.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer support
Improve our website and services
Comply with legal obligations

3. Sharing Your Information

We may share your information with trusted third parties, including:

Service Providers: For payment processing, shipping, and email communications.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to any third party.

4. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have the right to:

Access a copy of your personal data
Correct inaccurate or incomplete information
Delete your personal data
Port your data in a portable format
Withdraw consent for marketing or specific data processing

To exercise any of these rights, contact us at yaffa.lifta@gmail.com.

6. Security

We use industry-standard security measures, including encryption and secure servers, to protect your personal information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies to:

Analyze site traffic and performance
Personalize your shopping experience
Enable secure checkout and payment

You may disable cookies in your browser settings, though this may affect certain site features.

8. Third-Party Links

Our website may contain links to external sites. Yaffa is not responsible for the privacy practices of third-party websites. We encourage you to review their policies before sharing any personal information.

9. International Users

If you are accessing our site from outside Canada, please note that your data will be processed in Canada, where privacy laws may differ from those in your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our site after changes are posted constitutes your acceptance of the revised policy.